rt-shredder-4: command not found

Have You tried accessing the binary with the full path?

Maybe Your $PATH variable doesn't contain the default paths? echo $PATH should give something like:

[root@server ~]# echo $PATH

If it's empty, You may set the PATH variable with this command

export PATH="/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/root/bin"

On Debian possible default full paths are:

/usr/sbin/rt-shredder-4 - from package: request-tracker4

You may install the required package with command apt-get install {package}
Error in other languages:
rt-shredder-4: bevel nie gevind nie
rt-shredder-4: comandă negăsită
rt-shredder-4: comando não encontrado
rt-shredder-4: commande introuvable
rt-shredder-4: command not found
rt-shredder-4: käsku ei ole
rt-shredder-4: không tìm thấy lệnh
rt-shredder-4: komanda nerasta
rt-shredder-4: Kommando nicht gefunden.
rt-shredder-4: kommandot finns inte
rt-shredder-4: komut yok
rt-shredder-4: nie znaleziono polecenia
rt-shredder-4: níor aimsíodh an t-ordú
rt-shredder-4: no se encontró la orden
rt-shredder-4: no s'ha trobat l'ordre
rt-shredder-4: opdracht niet gevonden
rt-shredder-4: parancs nem található
rt-shredder-4: perintah tidak ditemukan
rt-shredder-4: príkaz nenájdený
rt-shredder-4: příkaz nenalezen
rt-shredder-4: команда не найдена
rt-shredder-4: командата не е открита
rt-shredder-4: 命令找不到
rt-shredder-4: コマンドが見つかりません